Trustindex verifies that the original source of the review is Google. Absolutely outstanding customer service – we couldn't have asked for more!
This was our very first trip in a VW campervan, and the whole team at Wee Coo Campers made the experience completely stress-free from start to finish.
A special thank you to Patrick, who made the booking process feel human. Instead of feeling like just another online reservation, he was approachable, helpful and always happy to answer our questions. His support throughout the booking process was genuinely appreciated and made us feel valued before we'd even collected the campervan.
When we arrived, Jason took over and was absolutely fantastic. His handover was incredibly thorough, and he took the time to explain everything clearly without making us feel rushed. Most importantly, he really put us at ease about driving the campervan. His instructions were excellent, and within minutes we felt confident and excited rather than nervous.
On our first night, I couldn't get the electricity working. I messaged Jason, and he talked me through everything straight away. As it turned out, it was entirely my mistake—I hadn't plugged the hookup cable in properly while trying to inflate the air beds for my mum's tent! Nothing was too much trouble, and he couldn't have been more patient or reassuring.
Knowing Jason was available 24/7 for any question, however big or small, gave us so much confidence throughout our trip. That level of support made a huge difference, especially as first-time campervan users.
The campervan itself was fantastic, and thanks to Patrick and Jason we had an amazing family adventure. We enjoyed it so much that we'll definitely be back again and again.
Next time we'll be booking directly with Wee Coo Campers, as their own booking system is much easier to use than going through a third-party company.
I genuinely couldn't recommend Wee Coo Campers more highly. If you're thinking about hiring a campervan, don't hesitate—you'll receive the very best customer service from people who genuinely care that you have a brilliant trip.
A million percent recommended! Thank you, Patrick and Jason – we'll definitely be back!
Owner's reply
Thank you for your incredibly kind words! We're thrilled Patrick and Jason made your first campervan trip such a positive experience. It's wonderful to hear you'll be booking directly next time - we look forward to welcoming you again!